Your privacy is important to us, and we take significant steps to protect the privacy and security of your information. This Online Privacy Policy (“Policy”) will tell you what information, including personal information, we may collect from you via the websites, mobile apps and other online services maintained by Beyond Meds LLC to provide information about the facilities it supports and the services the facilities provide (collectively, the “Sites”), how it is used, how it is shared, and your choices about the collection and use of your information. By using the Sites and providing personal information to us, you agree to be bound and abide by our posted Online Terms of Use (“Terms”), which incorporate this Policy.
We may occasionally make changes to this Policy. Whenever a change is made to this Policy, we will update the information on this page, so please review this Policy regularly. Continued use of the Sites constitutes your acceptance of the revised Policy
In order to better provide you with our Sites, we may collect the following categories of information through the Sites: (i) contact information you provide (such as name, mailing address, e-mail address, or phone number); (ii) transactional and payment information, such as if you make a donation; (iii) any subscription preferences if you receive communications from us; (iv) any surveys you respond to with feedback; and (v) Online User Activity as described below.
If you participate in wellness and health condition management programs, those programs and associated providers may contribute program-related information to your account. Devices, such as scales, pedometers, blood pressure cuffs, and glucometers, may contribute data to your account directly or through a manufacturer’s website if you grant them permission to do so.
If you provide us with information regarding another individual, you represent that you have that person’s consent to provide such information and to permit us to use it in accordance with this policy.
Our Sites may include access-controlled portals where you can login to perform other patientrelated activities (collectively, “Provider Portals”). Patient information in these Provider Portals can include contact information, demographic information, health records, billing statements and various identifiers (such as medical record number and insurance policy numbers). This information is typically PHI (protected health information and shall mean information that meets the requirements in 45 CFR 160.103, or as amended), and therefore subject to the protections described in our HIPAA Notice of Privacy Practices.
We may collect certain information about your device and use of our Sites by automated means, including but not limited to cookies, pixels and other similar technologies (“Online User Activity”). These technologies can be implemented by us independently or by using third-party products or services (such as from Google). “Cookies” are small data files that online services can store on, and retrieve from, a user's computer or mobile device through the web browser. The information is stored and retrievable either for the duration of a website visit (known as “session” cookies), or until some later point in time set by the website dropping the cookie (known as “persistent” cookies). Cookies are very commonly used by websites and most browsers are configured by default to accept cookies.
When you use the Sites, the information we may collect by automated means includes, for example:
Cookies and these other technologies can help us automatically identify you when you return to our Sites. Cookies help us review website traffic patterns and improve the website, and determine what Sites are popular. We can also use such information to deliver customized content and advertising to users of the Sites whose behavior indicates that they are interested in a particular subject area. These tools also help us track and analyze visitor activity on the Sites, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.
We may use web analytics, tag management services and tools services provided by Google and other third parties to collect certain information relating to your use of the Website. You can find out more about how Google uses data when you visit our Website by visiting Google’s Privacy Policy.
You can turn off tracking cookies from our Sites in your browser by clicking here or with the settings or opt-out button on the cookie banner which appears when visiting the Sites. In addition, our Sites endeavor to process “Global Privacy Control” (“GPC”) signals from web browsers by automatically opting-out users from third party tracking cookies, although GPC technology is not fully developed and it is not yet supported by all browsers. Due to technical limitations, your opt-out (i) will only be effective for the browser you are using at the time, so you may need to separately opt-out on other browsers or devices that you use to visit our Sites, (ii) will only be effective for the Site you are currently visiting, so you may need to separately opt-out on other Sites we manage, and (iii) your opt-out settings may be periodically cleared by your browser and they will eventually expire (as determined by your browser), so you should periodically check your cookie settings. We are still implementing cookie opt-out capabilities and they are not yet available on all of our Sites, so you cannot adjust your cookies use directly on those Sites. As an alternative, most browsers and some third-party browser tools allow the visitor to reject cookies. In either instance, if you choose to decline cookies, you may not be able to fully experience the interactive features our Sites provide.
We may use the information we obtain about you for purposes allowed by applicable laws, including:
We may also use or share information in an anonymized or aggregate manner for many purposes such as research, analysis, modeling, marketing, and improvement of our Sites. By using our Sites, you consent to us using your de-identified data for any such purposes as permitted by law
We will not disclose your personal information to third parties without your consent, except in the following circumstances.
Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us and applicable law.
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
Our Sites may include links to other websites or online services, including social media, that are offered by third parties. Please be aware that we are not responsible for the content or privacy practices of such other websites or online services, and we encourage you to be aware when you leave our Sites and to read the privacy policies of any such third party that may collect your personal information, since their privacy practices may differ from ours.
You may see us advertising on other websites or social media platforms. Please note that advertising services do not always provide us with complete information about the websites or platforms where our advertising may appear. If you believe that our advertising is being displayed through websites or channels that promote inappropriate or offensive content, please contact us as directed below.
We endeavor to maintain reasonable, appropriate and customary procedures and technologies to safeguard the confidentiality of any personal information you send to us. Generally, the information we collect is securely stored, with physical and electronic access to controls to protect that information. However, we cannot ensure the security of any information you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of personal information.
Our general use Sites are not directed to children nor intended for use by children. If we learn that we collected personal information from a child under age 18 without parental consent we will endeavor to promptly delete that information.
The information submitted through our Sites is retained as long as we deem needed for business and legal purposes, in accordance with state and/or federal laws, and subject to applicable document retention policies. Retention may be based on a number of factors, including (i) while we have an ongoing relationship with you and as long as is reasonably necessary to provide you with services, and for the other purposes we use your information as described above, and (ii) as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
(A) Residents of California or Virginia (and after July 1, 2023, residents of Connecticut and Colorado)
This Section is provided specifically for residents in the above states. In addition to the disclosures provided above in this Policy, if you reside in one of the above states you can exercise certain additional rights as described below regarding your personal information. Note that this does not pertain to any requests concerning protected health information (PHI), which are instead addressed in our separately-posted HIPAA Notice of Privacy Practices.
To request a copy of personal information we have collected about you, or to request that your information be corrected or deleted, or to opt-out of the activities described above, please contact us as directed below. You may authorize another person (your “agent”) to submit a request on your behalf the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (via the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. We will aim to complete requests as soon as reasonably practicable and consistent with any applicable laws. We may not, and will not, discriminate against anyone for exercising their privacy rights, including those provided by the applicable privacy laws.
If we deny a privacy request, you may appeal the decision to us at the contact information provided below. To the extent possible, please describe the basis for your appeal. We will endeavor to provide a prompt response. If we deny an appeal, you can raise any concerns with your state’s Office of the Attorney General.
(B) Residents of California only
The categories of information we collect are described above in this Policy, and include: (i) Identifiers such as name, email address, IP address, postal address and phone number, such as if you visit our Sites, create an account or engage in a transaction with us; (ii) Commercial information such as any payment activities; (iii) Internet activity such as the Online User Activity described above; (iv) Geolocation data including location enabled services such as WiFi; and (v) Sensitive personal information such as account credentials provided for any Sites, and financial information provided for a transaction.
California privacy rights apply to all individuals including job applicants, current and former employees, contractors and business partners. Due to the nature of these relationships, the collection and use of personal information can vary, but in general terms and in addition to all the disclosures above:
We do not have any financial incentives programs in connection with personal information, and do not generally assign monetary value to individuals’ personal information.
Do Not Track (DNT) is a privacy preference you can set in most browsers but there is no standard interpretation or practice for responding to DNT signals (see https://allaboutdnt.com/ for more information), and we therefore handle all information consistent with this Policy. As described above, we endeavor to support browser GPC signals and offer manual cookie opt-out for third party tracking cookies.
(C) Residents of Nevada
For Nevada residents, please note that we do not sell personal information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6), but you can submit a request to us at the contact information provided below.
Our Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. Any information you provide through use of the Sites may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Policy regardless of where your personal information is stored or accessed.
If you have any questions, concerns or comment about this Policy or our privacy practices, or if you would like us to update information or preferences or exercise available privacy rights, please contact us at info@gobeyondmeds.com or at 1-561-819-2988.
This policy was last updated on December 8, 2023.